The security of your personal information is our top priority. Here, we transparently explain how Joya Bangla collects, uses, and safeguards your data.
A quick overview of the six core pillars of Joya Bangla's Privacy Policy
Encrypted Data Storage
All your personal data is securely stored using SSL encryption. No unauthorized party can access this information.
Your Data Is Never Sold
Joya Bangla will never sell your personal information to third parties. Your data is used solely to improve our services.
Your Control
You can request to view, update, or delete your data at any time. You remain in full control of your privacy.
Cookie Transparency
We are fully transparent about which cookies we use and why. You can disable non-essential cookies at any time.
KYC Data Protection
Documents submitted for identity verification (NID, passport) are stored with the highest level of security and can only be accessed by the verification team.
Marketing Opt-Out
You can unsubscribe from promotional messages or emails at any time. Your preference is what matters here.
Summary: Joya Bangla respects your privacy. We only collect information necessary to provide our services and will never sell it to any third party.
Joya Bangla ("we", "our") is a trusted online betting and gaming platform in Bangladesh. We believe that protecting your personal information is a fundamental right. This Privacy Policy ("Policy") explains what types of information Joya Bangla collects, how it is used, and how it is kept secure.
This policy applies to Joya Bangla's website, mobile app, and all associated services. By using our platform, you agree to the terms of this Privacy Policy. If you have any questions, please don't hesitate to get in touch with us.
This Privacy Policy governs our Terms & Conditions should be read alongside this document. Together, they form the legal basis for using Joya Bangla.
Joya Bangla collects various types of information to deliver its services. The table below provides a breakdown by category:
| Data Category | What Data We Collect | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, gender, nationality | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number, current address | Account communications and transaction notifications |
| Financial Information | BKash/Nagad number, bank account details | Processing Deposits & Withdrawals |
| Identity Documents | Copy of NID, passport, or driving licence | KYC verification and fraud prevention |
| Usage Data | Betting history, login times, device information | Service improvement and security monitoring |
| Technical Information | IP address, browser type, cookies | Security & Experience Improvement |
We only collect data that is strictly necessary to provide our services. No unnecessary information is requested.
You provide information directly when registering on Joya Bangla, during KYC verification, when making deposits or withdrawals, and when contacting our support team.
Some information is collected automatically while using the platform, such as:
In some cases, limited information may be received from payment providers (bKash, Nagad, Rocket) or identity verification services. This information is used solely for transaction verification and security purposes.
Joya Bangla uses your information for the following purposes:
Important: Joya Bangla never sells your data to advertisers or marketing companies.
Joya Bangla may share information in the following limited circumstances:
Joya Bangla will never share your data for the following purposes:
Cookies are small text files stored in your browser. They help enhance your experience while browsing the platform.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the platform.
Joya Bangla uses industry-standard security measures to keep your data safe:
No one can guarantee 100% security on the internet. That's why it's important to keep your password strong and never share it with anyone.
As a Joya Bangla member, you have the following rights:
To exercise any of your rights, email us at support@joyabangla.net or reach out via live chat. We will process your request within 30 business days.
To stop receiving promotional emails or SMS, click the "Unsubscribe" link at the bottom of any email or contact our support team. Essential transaction notifications cannot be disabled.
Joya Bangla's services are intended solely for users aged 18 and above. We do not knowingly collect personal data from minors.
If we are informed that someone under the age of 18 has created an account, we will immediately close that account and delete any data collected. If you believe a minor is using this platform, please let us know.
A note for parents — please enable parental controls on your device and keep your account credentials out of reach of children.
Joya Bangla retains different types of data for different periods of time:
After the designated period, data is securely deleted or anonymized.
Joya Bangla reserves the right to update this Privacy Policy when necessary. For significant changes, we will:
Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.
This Privacy Policy was last updated in January 2026.
If you have any questions about this Privacy Policy or a request regarding your data, please get in touch with us:
We take all privacy concerns seriously and aim to respond as promptly as possible. Our support team speaks Bengali — so feel free to reach out.
Your privacy is fully protected at Joya Bangla. Register now and enjoy betting on a platform you can trust.